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Wufoo is a versatile tool that has been widely used across various organizations and industries for a range of purposes. Users have found …
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What is Wufoo?
Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.
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- Data export (30)10.0100%
- Multiple question types (30)9.090%
- Themes (29)6.060%
- Custom logo/branding (32)4.646%
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What is Wufoo?
Online Form Builder with Cloud Storage Database
Wufoo allows users to build custom online forms that they can use to collect data, payments and to automate workflows.
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Wufoo - Online Forms Made Simple
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Wufoo Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Wufoo is a web application for creating online forms. The tool automatically builds the database, backend and scripts needed making it easy to collect and understand data. Wufoo was acquired by SurveyMonkey in 2011.
Reviewers rate Response tracking and Data export highest, with a score of 10.
The most common users of Wufoo are from Small Businesses (1-50 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Wufoo is a versatile tool that has been widely used across various organizations and industries for a range of purposes. Users have found it beneficial for streamlining processes, improving communication, and collecting data in a modern and efficient way. One of the key use cases of Wufoo is creating and managing forms for internal processes such as vacation and sick leave requests, conference registrations, and statistical reporting. By digitizing these forms, Wufoo has significantly reduced the need for multiple paper forms, saving time and reducing entry mistakes for schools and other organizations.
Another important use case of Wufoo is collecting feedback and change requests from different departments within a company. Users have appreciated the quick and versatile submission options provided by Wufoo, allowing them to easily collect files and text from various stakeholders. Additionally, Wufoo's integration with PayPal Payment has been particularly valuable for users who need to create custom ordering forms or collect payments online. The customizable reports feature has also allowed users to provide clients with monthly and annual sales reports.
Universities have found Wufoo to be highly beneficial for creating user-friendly forms, streamlining data collection, and saving time for creative services departments. The software has been utilized in schools for operations, billing, recruitment, and various applications, surveys, data collection, and updates. Not only does this make the process more convenient, but it also helps schools meet sustainability goals by reducing paper waste.
Furthermore, Wufoo has been successfully used by freelance graphic web designers to manage vendor applications and gather contact information for their clients. It has also been employed by digital marketing organizations to collect form fill-outs for clients in the healthcare industry. This showcases Wufoo's versatility as a lead generation tool across different sectors.
Overall, Wufoo has proven to be a valuable solution for organizations looking to streamline processes, improve data collection efficiency, and enhance communication across departments. Its ease of use, extensive integrations, and responsive customer service have made it a preferred choice for various purposes, including form creation, feedback collection, event registration, and data analysis.
Simple and Intuitive Interface: Many users have praised Wufoo for its simple and intuitive user interface, stating that it is easy to navigate even for non-technical individuals. The drag-and-drop functionality allows for effortless form creation without the need for extensive training.
Helpful Customer Support: Several reviewers have commended Wufoo's customer support team for their promptness and personalized assistance. Users have reported receiving clear and concise answers to their questions, often accompanied by specific recommendations tailored to their individual forms.
Wide Range of Form Options: Wufoo offers a wide range of form options and formats, including radio buttons, checkboxes, and text fields. This flexibility enables users to create forms that cater to their specific needs and requirements. Some users appreciate the inclusion of side boxes for additional information, which helps prevent confusion and provides context for the questions being asked.
Outdated User Interface: Some users have expressed dissatisfaction with the outdated user interface of Wufoo. They feel that it lacks updates and looks visually basic and boxy, comparing it to a typewriter on plain paper.
Difficulty in Customization: Users have found it difficult to customize their forms due to hidden or hard-to-find features. They also mentioned limitations in field restrictions, making it challenging to fit all the needed content within those restrictions and causing issues with field rules.
Lack of Integration Options: Several users have mentioned limitations in communicating with other software and difficulties in exporting data from Wufoo. They desire more integration options for multiple accounts, credit card gateways, as well as improvements in transferring reports to Word or Excel.
Users have provided several recommendations for Wufoo based on their experiences. The three most common recommendations are as follows:
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Try the free version before purchasing: Many users suggest trying the free version of Wufoo to get a feel for its features and functionality before investing in a premium package. This allows users to assess whether Wufoo meets their specific needs without any financial commitment.
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Explore other potential providers: While users generally find Wufoo to be a good option, many recommend exploring other potential form building and survey options as well. They suggest considering alternatives such as Google Forms or Survey Monkey, especially if simplicity is a priority.
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Improved customization options: Several users recommend adding more options for customization in terms of aesthetics. They believe that enhancing the design customization capabilities of Wufoo would better cater to the needs of organizations and allow for more personalized forms and surveys.
It is important to note that while users appreciate the ease of use, versatility, and simplicity of Wufoo for basic form building and gathering information, they also mention areas where the platform can be improved or suggest exploring alternative solutions. These recommendations provide valuable insights for individuals and organizations considering Wufoo for their form building and survey needs.
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Reviews
(1-25 of 33)Companies can't remove reviews or game the system. Here's why
June 22, 2021
Wufoo - Silly Name, Great Product!
Wufoo is used across our entire organization. We use it for many purposes, such as an effective way for asking for vacation time and sick leave. Additionally, we have used Wufoo for creating registration forms for our annual youth conference and marriage conference. Wufoo allowed our guests to register for our annual conferences easily online.
- Wufoo creates neat and user-friendly online forms.
- Wufoo helps us effectively gather data from our constituents.
- Wufoo helps us implement our annual events.
- Wufoo could improve their design options.
- Wufoo could perhaps explain their name better (maybe a tagline?).
June 07, 2021
Woohoo for Wufoo! A solution for digital form needs
We use Wufoo to create forms when we need to collect client information for one particular reason or another. Ticket requests, contact forms, event RSVPs, membership forms, raffle entries, etc.. It's used primarily by our Marketing and Development Departments to engage with the public in a streamlined fashion. It helps to eliminate long email chains with valuable information that can easily get lost in your inbox.
- Very user-friendly.
- Can upload templates and themes so you don't have to recreate your forms every time.
- Lots of capabilities for different types of questions and answer possibilities.
- Lots of options for customization.
- The branching logic (i.e. showing a question based on a previous answer) has glitched on occasion when configuring.
- The email confirmations are pretty basic.
- The Form Manager dashboard could be more engaging and show more holistic information.
January 15, 2020
Wufoo is always a solid choice for freemium and low-cost forms
We use Wufoo for any form (lead gen, contact, market research) where we want to ensure we'll be able to log all submissions. Have the option to transfer them to a different program for analysis or use (Google Docs, Email Marketing, CRM, etc.). Wufoo's extensive catalog of integrations makes that easy.
- Great pricing
- Extensive list of native integrations
- Wish there was more customizability with how the form looks embedded on a website.
- Wish there was better onboarding or a smaller learning curve for more advanced customizations.
December 17, 2019
Simple and fun forms
We use it company-wide. Mainly, we use it to gather service requests from our customers in an efficient and effective manner. The requests are formatted and sent to our support desk in Zendesk using Zapier. Other uses include requests to be part of a beta, or marketing surveys.
- Form logic.
- Embedded forms.
- Modern form styles.
- Update ui.
December 04, 2019
Wufoo review for you.
I have used Wufoo in various roles over the years. Overall, it is a simple, easy-to-use form builder with multiple uses. The free option is a great start for learning and using the basics. The premium features are great when you are running larger or more complex forms.
- Easy to use
- Free Options
- Great Customer Service
- Clear pay structures
- limited functionality in free version
- some down time
- could have more video trainings
December 04, 2019
Wufoo: Budget-friendly, flexible forms
Wufoo is a form-based software system that allows users to create forms of all kinds and then implement them on websites (via code, integration, etc.) We use Wufoo for ourselves and for our clients as a way to gather research data, create entry forms, and to be able to gather information on audiences (so that we can segment them in marketing, email or in business processes).
- Flexible, multiple entry forms: Wufoo allows users to create forms with multiple options or formats (radio, single choice, checkbox, text, paragraph text)
- Conditional forms: Need to ask a question that only applies to a specific group? Then Wufoo is for you - it allows you to create conditional logic that allows you to reserve specific paths for specific entrants.
- Integrations: Wufoo integrates with EVERYTHING via Zapier. You can sync it to Google sheets, email ESPs / CRMs, payment gateways... All kinds of applications for this software with its flexible uses & integrations, including embeddable HTML or direct integration to your website.
- Visual / Design: The visual UX is kind of boxy and very basic. It feels a little like typewriter on plain type paper. (You can customize the form with custom HTML, but for our applications, it's not worth hiring a designer for that.)
- Composing the form / form builder: Sometimes the user navigation & guidance in selection isn't so straightforward. You can figure it out, but it might take you a trial and miss to get exactly the option that you're looking for.
- There's a way for you to redirect your form and create conditional paths for users that move through your form - but this area is separated from the form building area itself, so it's easy to create a form and then miss this part of the form building (you have to look for it, and you have to be diligent about checking this in process as you edit your form.)
November 12, 2019
Great survey tool for any company!
At this time Wufoo is only being used across the HR department. Within the department, we use it for employment and also for additional benefits election questions when it comes to open enrollment. Within employment, we have various positions that require availability to be submitted with their application so we are able to best evaluate if they would be a good fit with our department needs. Prior to using Wufoo we were emailing each candidate by hand and asking for a response and it made the process harder than it should be. With implementing Wufoo we are able to simply email out a link to prospective candidates and the return process is easier and quicker than ever before. We immediately wished that we had switched a long time ago.
- I would say simplicity is a strength both for the user and the administrator. Creating a form in Wufoo is simple and easy and in addition those filling out the survey are able to click on a link and start participation.
- Submitting a completed form is also a strength! As soon as the survey is done and they hit submit it comes directly back to us in an email so we are able to get results faster.
- Wufoo gives you the option to set up automated emails to those who have participated in the survey. This closes any loops for those wondering if everything was submitted correctly or if they need to redo it. It also makes things easier for the people keeping track of all the surveys.
- I would like to see the option for some better reports. I rarely use the reports feature but when I do I find it could be transferred over easier to Word or Excel.
- Not often but at times the filled out survey will be sent back to us in a wonky format where it makes a normal 2 page survey print about 7-8 pages. It can be resolved by going to Wufoo directly and printing.
June 18, 2019
Wufoo is an easy to use form builder that empowers marketing and improve speed to market and overall efficiency!
We use Wufoo as a DIY form builder for our marketing department so that we can incorporate forms in our websites without a huge technology lift. We use this tool to build simple contact forms for our website all the way to more complex 'applications' for our business where users can submit more detailed information and even attach documents.
- Wufoo has a super simple drag and drop form building interface which doesn't require any technical knowledge to create and publish a form.
- Wufoo also provides easy to use options for creating dynamic questions and allows for customizable field, page, and form logic/rules.
- We really like how easy it is to create and manage email notifications. These notifications are easy to change if internal staff shifts and notifications can also be tied to specific fields and user responses to help get the form submissions to right people as efficiently as possible.
- Wufoo has had a cap on the total number of fields you can use per form which has been a limiting factor for us when trying to build more complex forms.
- Wufoo does not support tabular fields or repeating fields which is a drawback since it limits the types of questions you can ask.
- Form organization in the admin interface is a little clunky and disorganized. It would be better if there were more customized options for organizing your library of forms.
December 21, 2018
Wufoo is a great and simple form/survey tool
Our use of Wufoo is really quite simple. We use it to create a form and embed it in our website where it serves the purpose of being our contact form. The person who wants to contact us fill this contact form and Wufoo automatically send us an e-mail with all the information that the said person filled out.
- Great integration with websites via code
- Simple and clean interface for creating forms
- The design of the final form in the website is not fancy but is minimalistic, so it can be used across a great variety of webdesigns
- As I said before, the design of the final form is not so fancy, so it could provide better form design options.
- I'm using the free version, but if the starter version was cheaper, maybe we could pay for its features.
December 20, 2018
Wufoo is Easy to Use and Gets the Job Done
We use Wufoo in many ways on our eCommerce site. It is mostly used by our front end and back end development teams for our website, but our customer service team uses it as well. We use Wufoo to host surveys on our site to gather customer feedback. We also use Wufoo to let customers contact us for custom quotes.
- Wufoo lets you add mailing lists so anyone that needs to can see a copy of the filled out form. We forward all customer complaints and questions directly to our customer service team which allows them to reply immediately.
- Wufoo was very easy to integrate with Magento. Our implementation process was virtually pain free.
- Wufoo makes it very easy to set up a simple survey/form with multiple fields. We are able to create and launch a new Wufoo form in a matter of minutes on our site if necessary.
- Wufoo forms are very basic looking. Some more visual customization would be nice.
- We use Wufoo for very basic forms on our site and really don't run into a lot of issues with the functionality that Wufoo provides.
December 19, 2018
Wufoo Review
We are a digital marketing organization that uses Wufoo for form fill-outs for a portion of our clients. We have currently 6 active forms. Wufoo forms only account for a small portion of the forms that we use, as we have other form providers. The Wufoo form allows us to collect leads for a certain type of customer whose information up-front is very delicate (health care) and allows us to cater responses to them based on their answers.
- Has many different form field options.
- Rules for answers
- Integrates well with other platforms.
- Look and feel. It has a very "ballot" feel and less of a custom website feel.
December 02, 2018
Woo Hoo for Wufoo
We use the forms to easily collect data both internally and externally. Internally, we used the Wufoo forms to collect information to order all employees new business cards. Externally, we use it for people to express an interest in donating their car or donating their stuff. It's used within the development and communications departments. It allows us to be more modern and streamline processes.
- Easy to use
- Affordable
- Easy to export data
- Somewhat customizable
- Somewhat of a learning curve
- Not fully customizable, definitely holds your hand a lot
- Some features are hidden or hard to find
- Sometimes tricky to export data
- Doesn't communciate to other softwares
April 10, 2018
Wufoo - ease of use makes it easy to recommend
Our university utilizes Wufoo across several departments. The program allows us to segment each form by department so that each department has its own separate login, making the information available to each department very specific to said department. We use a TON of different forms for many departments that hold a wide variety of information as well. The forms are kept on Wufoo's servers as well so we can always search through past submissions to analyze any trends we become interested in.
- Easy to edit forms - especially for users with no coding experience
- Keeps information for long periods of time
- Easy to publish and share with clients/customers
- More robust interface for increased functionality
- A better way to export information and sort before exporting
- Ability to include calendar interface for scheduling with forms
April 06, 2018
Wufoo is easy, but not for complex forms
Wufoo is being used widely in Goliath over multiple departments. We use it in our on-boarding procedures for new colleagues, the manage our production process and to get customer feedback. It is used by our marketing departments worldwide, the IT department and the R&D department. Together we have created over 50 forms.
- It's easy to create forms - with drag and drop you can compose a new form within minutes.
- It's easy to link Wufoo to other services like Google Drive. Almost all of our forms are connected to some other service to store our data.
- The number of fields is limited to 150. Some of our forms have a complex build up with different factors that show or don't show fields. Every radio button option is a "field" so this counts up quickly.
- For new users, all the features of Wufoo are not directly clear. Some features are hidden, like making your own themes and linking the form to 3rd parties. Wufoo can do a better job in their UI to emphasize this.
September 13, 2017
Great product that could use a bit of polish
Score 8 out of 10
Vetted Review
Verified User
As a Realtor, we are always looking for more clients. Integrating Wufoo into our website in order to help capture leads has been a great decision. Their ease of creating forms and full customization make it easy to create the perfect form for your prospects. Clients have mentioned they appreciate the ability to request a market evaluation any time of day (or night) and allows us to capture the information to help turn a prospect into a client.
- Lack of technical experience is just fine, very easy to create.
- Lots of options for customizing.
- Could use a few more options to 'pretty' up the forms.
- Some basic flow improvements would be welcome such as continuous typing for a phone number instead of having to tab over or click the next box.
- More flexibility to build the form the way you want.
November 11, 2015
Using Wufoo since February 2012
Score 10 out of 10
Vetted Review
Verified User
I currently use Wufoo to implement forms for over 20 Website Clients. I have over 40 forms in use currently ranging from basic contact forms to complex custom ordering forms. We choose to start using Wufoo back in February 2012 after searching for a solution that allowed us to incorporate PayPal Payment with customized order forms. We need to collect very specific user information for a particular client's educational workshops and Wufoo offered us the best solution. We also use the custom reports to provide clients with monthly and annual sales reports which they love. We have used Wufoo to create simple contact forms, surveys, event RSVP, livestock show entry forms w/payment, farm market order forms w/payment, daycare employment applications, education workshop registrations w/payment, and more. I have had a few technical questions and I received direct email responses and dialog with the same support staff person to resolve or answer my question.
Overall, Wufoo have been a huge benefit to our business as it provides us a way to create customized solutions for clients in an easy package.
Overall, Wufoo have been a huge benefit to our business as it provides us a way to create customized solutions for clients in an easy package.
- Payment integration
- Customized appearance to match existing website styles
- Useful reports
- It is sometimes hard to find the answers in the documentation library for advanced issues; but the "ask support" option has always helped
October 06, 2015
Easy and Seamless Data Collection and Processing
I'm a freelance graphic/web designer and I use Wufoo for two clients, one holds a large festival in the fall and has the need to manage vendor applications and emails and the second is a small private school who uses Wufoo to gather contact and volunteer interest info from parents. Both of these forms feed into MailChimp which allows them to manage their emails.
- I love how easy it is to create a form and collect a variety of data, but also to customize the look of it.
- In both instances where I use Wufoo, there is a need to use the information collected to create and maintain a detailed email list, containing several kinds of information—basic like contact info, but also breaking into categories like all of the different areas where parents want to volunteer. In the past, the school had to use paper and every parent's form had to be hand typed in. Now with Wufoo, they indicate all of their volunteer interests, all of the data gets sent to MailChimp, and we're able to send information to specific segments/groups based on their interests. It's saved countless hours of manual work and eliminated a lot of typos.
- I love that you can integrate with payment options, as well as collect files. It makes collecting the application info from Craft Vendors seamless, and I don't need to track them down for payment.
- I also love the rules option, so you can show/hide specific fields based on a user's answer.
- Wufoo fits all of my needs at this time so if I had to pick something that could change (and this would be picky), the site/interface could use a little bit of a freshen up. But like I said, that's being picky.
October 01, 2015
Formulating the perfect form
We use Wufoo primarily for dynamic event registrations (using PayPal integration) and follow up surveys. The software is using across departments and is used to collect data in a single source document for future use and integration into CRM and advocacy tracking systems.
- Wufoo's layout is simple and intuitive. A single click will add a field to your form, and more advanced users can customize forms with minimal time invested to create complex and advanced systems.
- Integration into webpages is simple. The code is provided in several formats and its a matter of copy and paste.
- Payments are incredibly easy to integrate once you have the appropriate accounts set up with a third party approved vendor.
- Creating receipts, follow up emails, and establishing form logic is very simple - a few clicks and you're done!
- Fields are set and cannot be modified (with few exceptions). An inexperienced user needs to invest significant time in order to understand how logic works, how hidden fields can alter a form, and what the full range of functionality is. The Wufoo blog begins to explain this, but there isn't a step-by-step guide to take you from 0 to 60 in a short period of time.
- While Wufoo has some pre-populated fields you can choose from (US states, for example), you can't save your own lists for use in future forms.
- Wufoo's biggest flaw is that forms cannot communicate with one another. Each form is an island, and data cannot move between forms or be uploaded to a new form.
- When you delete a field, all data previously collected and associated with that field is lost forever.
September 30, 2015
Check out Wufoo if you're looking for quick and easy Form Building for your website or landing page
We use Wufoo to capture respondent information on various forms throughout our website and through email campaigns. The forms could relate to prospective student inquiries, work order requests, or event registration. Several areas of my organization use it. Wufoo allows us to securely capture data without paying a lot and with little to no need for knowledge of programming code or sophisticated web design experience without compromising on our website's branding and functionality.
- Simplicity. Even brand new users with little to no form creation experience find the form builder to be intuitive and user-friendly.
- Versatility. The forms available can be customized for a variety of applications. Pre-built templates allow users to find a form that is similar to their vision and needs, and go from there.
- Security and functionality. Safe, secure, and with the ability to add a simple verification field to avoid spam, you won't have to worry about an inbox being flooded by bots.
- Some of the style/branding elements can take some getting used to.
September 29, 2015
Wufoo may be a funny name, but is means serious business
Wufoo has been a terrific solution for our website needs at Oklahoma Baptist University. We moved from hand-coded forms (that looked pretty stale) to a simple and easy to use software. Time investment for creating forms dropped drastically. We liked Wufoo so much, that we re-created all existing forms as Wufoo forms -- so they all now, look consistent and offer a user-friendly experience.
Our department assists all other departments, university-wide, with creative services. Thanks to Wufoo, forms are an easier task, so we can focus more time on other tasks. Wufoo also eliminated the need to relay data to our clients (departments). They can log in to to Wufoo easily to view data and print off spreadsheets, removing us as middlemen.
Our department assists all other departments, university-wide, with creative services. Thanks to Wufoo, forms are an easier task, so we can focus more time on other tasks. Wufoo also eliminated the need to relay data to our clients (departments). They can log in to to Wufoo easily to view data and print off spreadsheets, removing us as middlemen.
- Features like drag-and-drop and pre-defined fields make the form creation process very simple.
- Even when you need something more advanced, the design options and rules are very helpful.
- If you don't know how to do something, Wufoo has a lot of helpful information on their site.
- No categorization for forms can make editing difficult (you have to search and remember the title of the form).
- Wufoo can only handle so many fields. There have been times, we've had to get creative to fit all of the needed content within field restrictions.
- There have been times when field rules can be clunky if you have a lot. Things start to break.
September 29, 2015
Easy, fun, and very trainable, I can attest to all of this.
Wufoo is used by marketing teams to conduct surveys, gather info, and generate their email lists. Often it was used for follow up questions on their trade show counterparts. It was used across the organization on the various teams.
- Ease of use with a drag and drop interface. This was consistently a winning point when they reviewed whether to stay with Wufoo for forms services.
- Easy to train on and refer to documentation on the part of the user. We consistently had ready to go documents in the event a business team needed guidance.
- Sense of humor. In times when we needed customer support, we were always left grinning at the tongue in cheek nature of the feedback or instructions if something seemed wrong.
- For what we used it for, I cannot speak to areas of where it could use improvement. It handled the use cases very well and seldom left us looking for more.
- One small thing I could recommend would be a configurable file uploader option so the user or developer could configure where the files were stored.
Score 8 out of 10
Vetted Review
Verified User
Landmark College Institute for Research and Training (LCIRT) is using WuFoo for online conference, workshop, webinar, subscriber list and certificate program or course registrations. WuFoo is also currently being used by several other Landmark College departments such as Student Affairs, Events, and the Office for Institutional Advancement for internal and external submissions with various stakeholders such as faculty, staff, students, parents, alumni and donors.
WuFoo allows LCIRT to quickly set-up registration for training events with the added benefit of a providing an online payment option. Our forms use "Rules" in order to provide messages to those seeking various payment options such as check, purchase order or online credit card payment. The form inbox, that is sortable by name, date, etc. is very helpful for customer service follow-up and registration tracking. Additionally, the form completion status for each submission is useful for customer service follow-up.
- Ease of use: The tutorials are very helpful for implementing a basic form and then moving forward to more complex forms.
- Online payment option: Wide range of online payment partners such as PayPal to choose from.
- Customization: Forms and submission responses can be customized to meet the needs of various projects.
- Online payment with Google Merchant did not provide payment submission status. When a payment was submitted, the WuFoo form did not record the correct status. One had to check with Google Merchant (now Wallet) to see is a payment had indeed been submitted.
March 19, 2015
How I found Happiness and Satisfaction with Wufoo
Score 10 out of 10
Vetted Review
Verified User
We first used Wufoo as an embedded form on our website to collect information on registrants for the NFL's Business-Connect program (minority & women-owned business initiative). The first form was lengthy and involved many different kinds of data fields including "file upload" for businesses certification documents. This worked extremely well. As data was collected I imported it into a custom-built Access database to allow our Business Connect Manager direct access to the information. Incrementally I exported new data and updated the Access db. Wufoo has built a very easy-to-use export function that allowed rapid and accurate exports. Next I built a Wufoo form to collect data on donors and their contributions to our charitable foundation. This form was linked to Paypal for payment processing and the form was imbedded in our website to make it available to visitors to our site. Following these two initial forms, I designed an additional 50 forms that served as collection tools for surveys, contest entries, vendor revenue data, event invitation, transportation registration among others. Forms were used across departments including Marketing, Philanthropy, Events & Hospitality, Administration, Information Systems and Community Affairs.
- Easy-to-learn and easy-to-use. Building something, anything, from scratch on a website scares the you-know-what out of the average user. Wufoo is incredibly easy to learn, well, the basics, that is. And I had one particularly lame-brained user up and running with Wufoo in short order. Truth is, I built the majority of the forms and often tweaked forms built by others, but Wufoo provides such an easy interface that building and revising is quite simple. After my first few forms, I began to discover some of the truly marvelous features Wufoo provides. Knowing just a bit of html can make an average form look really fancy. Creating colorful, imaginative headers made the forms fun to open. Frequently users would come to me last minute and I would bang out a basic form for their review in just minutes. Because of the simple drag and drop interface, I was able to turn projects around in record time.
- Allows users at all levels to build custom forms immediately. You don't have to be an IT wiz or html writer to build a complex form in Wufoo. Even a beginner can find success without any prior knowledge of form building or databases or coding. But if the user wants to experiment, there is plenty of good documentation to encourage him/her to explore and go fancy.
- Support. I can't say enough about the fantastic support I received from Wufoo. I would email them a question and they never failed to respond in less than a few hours. And their answers were clear and concise. They would look at the form in question (the one I had built) and make specific recommendations on how to solve my specific problem. In certain instance, they would even create a form (in my account) to demonstrate the solution. Emails I received from Support were always signed by a person so not only was the support excellent, it was also very personal.
- Each rules tab has a limit of 50 rules per form. Because of the complex nature of some of my forms (or the crazy things my users wanted to see) I had a couple occasions where I needed more than 50 field rules. If a form-filler choose X from a list, I wanted 10 other fields to become visible, if he chose Y from that same list, I wanted 10 different fields to become visible. Going on like this will pretty quickly use up the 50 rule limit. However, I was able to modify these complicated forms to work around the rule limitation. But I had the feeling from my contact with support that this limitation might be lifted in the future.
March 18, 2015
Startup School Seeks Sleek Form Submission
Score 7 out of 10
Vetted Review
Verified User
We use Wufoo for all permanent form collections at our school, from operations to billing to recruitment. We use it primarily for applications, surveys, data collection / updates, and registrations. Some specific examples: student enrollment; summer school enrollment; school lunch program registration; credit card authorization for automatic bill payment; applications for faculty and staff positions; formal internal surveys. We are better able to meet our school's sustainability goals by collecting our "paper" work through Wufoo.
- Wufoo is particularly useful for creating more complex forms. You have the option to hide/show fields; this makes for a shorter, easier to navigate form for people you need less information from. You also have access to basic code formatting, which requires some additional knowledge but gives greater range of display options.
- You have options of how to view your data. You can export all results to an excel spreadsheet to analyze it that way, similar to the way googleforms records responses. But you can also see the full form with the responses in it - if you've forgotten how the question was phrased, or need to understand the context for a response, that view is easily available.
- The list view of all the forms you've created is very helpful when referring to multiple forms during the same period of time.
- Sharing editing power with multiple people is easy, including the ability to allow different levels of access to specific forms. If you're collecting sensitive data, you get to choose who can view it. If you don't want someone to have access at all anymore, it's fairly simple to either delete their account or to change the commonly held password.
- Although it gives coding options, the formatting for fields is still pretty limited. There is no option for blocks of text other than "section breaks".
- The rules section is cumbersome. The show/hide fields option in this section has only simple logic, so in order to create complex rules, you have to create a very long list of simple rules. Functional, but cumbersome.
- I'd like to see more development toward more bulk entry options. For single responses, you can email the whole form to multiple email addresses. It would be great to have a simple system to be able to send the response to the email entered in a response en masse with an option to add an additional message.
December 03, 2014
Woohoo for Wufoo!
Score 8 out of 10
Vetted Review
Verified User
The company for which I was office manager utilized Wufoo to create a schedule of classes for its after-school performing arts program. With over a dozen classes offered, the admin department needed an easy way to allow parents to scroll through the class offerings and view the options and also to know when a class had reached its capacity.
- Wufoo's selection of forms allow for many variables, making it possible to cater each form to serve our organizational needs.
- I loved the ease with which we could reorder the forms by clicking and dragging -- no need to start over or redo any work!
- Wufoo's support team is excellent. Whenever I had a question about the possibility of adding more flexibility to our forms, they got back to me quickly and with helpful solutions.
- When I used Wufoo while at that company, it would have been great to have had the functionality to store credit card information so that parents do not have to fill it out every semester, but I realized that there were likely either security or privacy issues preventing such a thing. However, it's great that PayPal integration is available!
- It would be great to redesign the Form Manager UI so that it's not so overwhelming to look at and have to scroll down through all our forms, which looked so similar because they were class offerings. Sometimes when adding classes (forms) or when gathering student head counts, we would lose track of where we left off. This meant having to backtrack, which took up time. Even something as simple as numbering the forms would've helped us not lose our place when performing class-by-class data entry or tabulation.
- More view options for searching forms would be helpful.